Support

Frequently asked questions.

Everything you need to know about AURA AI Virtual Staging.

Does AURA AI Virtual Staging change permanent features of the home?+

AURA is designed to preserve architecture and permanent fixtures. Each result is checked against the original; detected drift is blocked or flagged for review. AI can still make mistakes, so users must compare the original and staged images before publication.

Who is this product for?+

AURA AI Virtual Staging is built for Australian agents, photographers, property-media teams, and agencies that need polished staging with practical listing-integrity controls.

What can AURA do today?+

AURA includes AI staging, room restyling, object removal, guided refinements, team workspace basics, brand kits, and credit-based pricing in AUD.

Does AURA guarantee that a listing is legally compliant?+

No. AURA provides fixture checks, original-and-staged evidence, and disclosure-ready exports to support a responsible workflow. Listing requirements vary by state, territory, publisher, and property type, and users remain responsible for reviewing the image and meeting current requirements.

How long does a generation take?+

Processing time varies with image complexity, validation, and corrective retries. Most jobs are designed to finish within a few minutes, and the studio shows live progress while a job is active.